Handling Aggressive Behaviour Training 35 Minutes
This online training course covers employer’s legal responsibilities when it comes to protecting staff from aggressive behaviour and equips staff to calmly and confidently respond to aggression, should they ever come across it.
Sections:
1 Aggressive or Violent Behaviour
2 Workplace Aggression and the Law
3 Steps: Handling Aggressive Behaviour
Handling Aggressive Behaviour
You will need a laptop, mobile phone or tablet to complete this course.
In addition it is advised to have the sound turned on, although subtitles are available.
Courses are available in several additional languages. The default language is English. If you require your course in an alternative language please contact us.
Your learner will have the option to download the certificate upon successful completion of their course. If you have any issues accessing this certificate please contact us and we will email this to you.
Pass rates are defaulted to 80%. Should you wish to change this pass rate, please include this information at the time of booking.