Delivering Bad News 20 minutes
This Delivering Bad News Training course is designed to help members of staff gain actionable tips and strategies to deliver bad news in an effective and respectful way.
It can be completed in just 20 minutes and provides a printable certificate upon completion.
Sections:
1. Delivering Bad News
2. How to deliver bad news
Delivering Bad News
You will need a laptop, mobile phone or tablet to complete this course.
In addition it is advised to have the sound turned on, although subtitles are available.
Courses are available in several additional languages. The default language is English. If you require your course in an alternative language please contact us.
Your learner will have the option to download the certificate upon successful completion of their course. If you have any issues accessing this certificate please contact us and we will email this to you.
Pass rates are defaulted to 80%. Should you wish to change this pass rate, please include this information at the time of booking.