Conflict Resolution Training course 30 minutes
This online Conflict Resolution Training course is designed for the use of all levels of employees. This course provides the user with effective techniques and strategies to handle conflict in the workplace.
This course can be completed in just 30 minutes and it provides the user with a printable certificate upon completion.
Sections:
1. Introduction to Conflict
2. Tips & Techniques
3. Handling Serious Conflict
Conflict Resolution Training
You will need a laptop, mobile phone or tablet to complete this course.
In addition it is advised to have the sound turned on, although subtitles are available.
Courses are available in several additional languages. The default language is English. If you require your course in an alternative language please contact us.
Your learner will have the option to download the certificate upon successful completion of their course. If you have any issues accessing this certificate please contact us and we will email this to you.
Pass rates are defaulted to 80%. Should you wish to change this pass rate, please include this information at the time of booking.