Consumer Rights Training for Retailers - DIGITAL CONTENT course 35 minutes
This online training course has been designed for the use of people who sell digital goods. It helps the user to understand consumer law, the rights of a customer, and helps them work towards compliance with current legislation.
The course aims to help the user understand who the Consumer Rights Act applies to, know how to resolve any disputes, and know what liability they have regarding digital content.
Sections:
1. Background
2. Customer Rights Act
3. Terms and Conditions
4. Disputes
Consumer Rights Training for Retailers - DIGITAL CONTENT
You will need a laptop, mobile phone or tablet to complete this course.
In addition it is advised to have the sound turned on, although subtitles are available.
Courses are available in several additional languages. The default language is English. If you require your course in an alternative language please contact us.
Your learner will have the option to download the certificate upon successful completion of their course. If you have any issues accessing this certificate please contact us and we will email this to you.
Pass rates are defaulted to 80%. Should you wish to change this pass rate, please include this information at the time of booking.